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Top 5 Google E-E-A-T Tips for SaaS & IT Content Writers

Google E-E-A-T is a set of search quality rater guidelines that help you make your texts more SEO-friendly and, therefore, more effective when it comes to the results in Google search. If you are a content creator or you supervise them, you simply must understand how to create content that's compliant not just with SEO guidelines but also Google E-E-A-T. And I have great tips that will help you conquer search ranking with your SaaS/IT content!


Did you know Google ranks content and websites not just through bots and crawlers, but also third-party Search Quality Raters? As part of the Google Search Central blog, they even published an extensive set of guidelines for them, explaining what they should pay attention to when rating content. Today, I want to show you one such set of guidelines known as Google E-A-T. And the fact is, it can be a true game-changer concerning the way you write and publish content online!


To understand what Google E-A-T is about, you have to understand how Google works. The main goal of this search engine is to provide users with high-quality, useful results. This is true regardless of any changes in the search algorithms. And your SEO strategy needs to take this fact into account.


It’s in Google’s best interest to show results people want to click. And such results are usually delivered by people who are experts in their fields, people who write from experience and share valuable, practical knowledge. And that’s, more or less, what Google E-A-T is all about.


What is E-E-A-T?

Initially, this abbreviation was just E-A-T, and it stood for Expertise, Authoritativeness, and Trust. However, not that long ago, Google added a fourth component to this framework (additional E for Experience).

Google E-E-A-T guidelines

Google looks for these three (four) elements in every piece of content they index, especially when it comes to:

  • Blog posts

  • Whitepapers

  • Reports

  • E-books

  • And other long-form pieces of content.


The reason is apparent – Google thinks (and rightfully so!) that people should learn and take advice from real experts, people who are likely to have more knowledge (and, ideally, first-hand experience) than them on a given subject. At least, that’s the theory, but it makes sense, right?


To show you what I’m talking about here, let’s use a simple example. Suppose you want to open an online store and learn more about e-commerce. Who (and whose advice) would you trust more?


  • Richard Lazazerra from A Better Lemonade Stand, who used to work for Shopify and now runs one of the most comprehensive online resources and most active communities of 250k+ e-commerce entrepreneurs in the world

or

  • Some random blogger with no proven history, no case studies, no track of career, or any experience whatsoever?


I think the answer is obvious. You want to learn things that are valuable and have the potential to make your life/work easier or more effective.


So, how do you know a given source of information is trustworthy?


Be in no doubt; Google has the answer!


Google E-E-A-T: Three pillars of successful content

Google had to come up with a relatively quick and easy way of verifying whether a given type of content is trustworthy. And E-E-A-T is the result of their work.


Put shortly; Google says that texts with high E-E-A-T compliance are more likely to rank well in the SERP. On the other hand, posts with low E-E-A-T values will have a hard time getting ahead of the competition.


So, whatever you're currently writing, always strive for as high level of E-E-A-T compliance as possible.


Let’s take a closer look at each of the E-E-A-T signals composing this framework.


Expertise

This element is all about the author. Is he or she a renowned expert? What are their education and experience? Have they won any awards? Do they have any certifications or special competencies? What do their LinkedIn profiles tell about them? Can we generally call these people experts?


Authoritativeness

Here, Google takes the bigger picture into consideration. Does your overall legacy show that you have the authority to talk about a given subject? Major elements to consider are:

  • The whole website

  • Social media profiles (especially LinkedIn for B2B audiences)

  • Other articles you have published in the past

  • Backlinks, shares, and mentions that your content gets


Trustworthiness

Are you and your website trustworthy? Do you publish reliable and verified information? Do your texts have sources (and reliable ones, for that matter)? Do they mention market research or reports? Is the advice you share in line with general knowledge and common sense? Is your website safe (think SSL certificate) and easy to use? Do you communicate with your audiences and respond to reviews you receive?


Perhaps you see that these elements have much in common; one could even say that, more or less, they are about the same thing – whether you are perceived as a trustworthy, experienced expert. And that’s the essence of Google E-E-A-T.


The fourth component (E-E-A-T)

This extra E stands for experience. Google explains that expertise concentrates mostly on the “necessary knowledge or skill for the topic“, whereas experience is all about “first-hand or life experience for the topic“.


All these components have but one goal – to build trust and credibility. Google wants to show its users articles, posts, and websites containing safe, reliable, and trustworthy information and data.


Do you want to write successful content? Then your goal should be to improve your E-E-A-T value.


In a moment, I will show you 5 tips that will help you demonstrate E-E-A-T compliance in your content, but before I get to that, there is one important side-topic that needs to be addressed, too.


What is YMYL content?

E-E-A-T guidelines are especially important when it comes to any YMYL topic. This acronym stands for "Your Money, Your Life," and it comprises all the websites containing financial, medical, nutrition, diet, and other content that may adversely affect readers' well-being or health. If you run such a website, its ranking in Google depends on whether the published information is reliable, credible, verifiable, and not misleading and potentially harmful to the users' health, wellbeing, and finances.


So, if you are a tin foil hat guy posting about conspiracy theories encouraging people to send you all the money they have, then it's a no-go concerning YMYL and E-E-A-T guidelines.


On the other hand, if you are an IT or SaaS content writer or content marketer (and you probably are if you're reading this post), you are probably safe. What's important is to remember about Google quality guidelines in your work. Demonstrating experience and expertise will give you bonus points not only when it comes to E-E-A-T but also SEO and your client's personal brand.


How to demonstrate E-E-A-T in 2024: Best practices

Research

For starters, all the text you publish on your website and social media profiles should be verified and well-researched. This means no copy-paste, no blind repeating of what others say. That's what high E-E-A-T websites do.


Practical value

You should write from your real-life experience and knowledge. And, above all, always keep one priority – your readers’ needs. That's what audience research is about. Write texts and posts that are practical and useful to YOUR AUDIENCE.


Avoid any forms and types of controversial or questionable suggestions, especially if you run a so-called YMYL website (this term includes all websites that offer content that may have a real impact on the health, well-being, or happiness of their readers).


Google consequently avoids search results that can be potentially harmful or even dangerous to readers, so steer clear of all that stuff.


Real authors

As I mentioned earlier, Google E-A-T is not only about the content. It’s also about the author. Your texts should be written by real people (so not AI, but more about that in a minute) with the necessary knowledge, experience, and, in a perfect scenario, recognition. That’s why I talked about in the intro to this post – that’s who you want to learn from.

We trust scientists when it comes to science, doctors when it comes to health, and lawyers when it comes to legal matters (at least in theory). Google also thinks this way and tries to marginalize the role of amateur, homegrown “specialists” who promote dubious solutions and treatment methods, especially if they are potentially harmful. Your goal should always be to show first-hand experience with the subject matter.

Regular updates

Lastly, take care to update and verify your content regularly, especially when you mention a market study or report that can simply become outdated or be replaced with a new edition. In such a situation, you should update your post and cite the latest available data, even if it means some tweaks to your content.


How to increase your website’s authoritativeness

Start working on your authors’ online image. Suppose you run a SaaS website that offers services for marketers and marketing agencies.


Some of your blog posts are signed with your marketing manager’s name, some with your CFO’s name, and some – with your CEO’s name. All these people should have:

  • LinkedIn accounts (and not empty ones, for that matter) with links to them on your website

  • Short bio notes and photos (under each post and in the “about us” or “our team” section)

  • A list of previously published posts


If you work with external writers (that’s cool), also verify their experience. Google values people who are trustworthy experts.


The role of content writers who today write about skis and tomorrow about the best mortgage on the market will slowly decrease. If you’re after B2B content, work with B2B writers. If you want to write about financial matters, work with authors experienced in finance.


You can also try to go one step further and get some guest publications for these experts in some renowned and valuable sources like Entrepreneur, Medium or your industry media. A personal blog is also a good idea, provided it’s updated regularly.


5 things to avoid if you don't want the lowest E-E-A-T levels

Lastly, I want to show you what to avoid in order to stay compliant with Google E-A-T:

  1. Automatically generated content: Although AI in content writing is getting a lot of traction now, this technique will never be compliant with Google E-A-T; AI has no authority, no recognition, and, obviously, no real-life experience. It’s better to invest in high-quality content written by real human beings.

  2. Duplicate content: That’s a no-go not only concerning Google E-A-T but anything you do online. Forget about copy-paste.

  3. Malicious links and content: Don’t link or recommend anything that has ever been even close to things that are harmful or dangerous.

  4. Hidden texts and links: Google doesn’t like when website owners try to hide something from its crawlers. Be transparent about your content.

  5. Websites with wrong keywords: Remember this simple rule – one subpage, one keyword. And the keyword has to be adjusted to the given subpage’s content.


TL;DR: The 5 best tips for high-quality E-E-A-T content


TIP 1: Work with human authors

Google E-E-A-T is not only about content writing. It’s also about the author. The majority of your texts should be written by real people with the necessary knowledge, experience, and, in a perfect scenario, recognition.


TIP 2: Update your content

Verify and update your content regularly, especially when you mention a market study or a report that can simply become outdated or replaced with a new edition. In such a situation, you should update your post and cite the latest available data.


TIP 3: Showcase your experts

Start working on your authors' online image. Some of your blog posts are signed with your marketing manager's name, some with your CFO's name, and some with your CEO's name. All these people should have:

  • Active LinkedIn accounts with links to them on your website

  • Short bio notes and photos

  • A list of previously published posts


TIP 4: Get some publicity for your experts

Try to get some guest publications for your experts in renowned and valuable business sources like Entrepreneur, Medium, or your industry media. A personal blog is also a good idea, provided it's updated regularly.


TIP 5: Add examples and case studies

The more real-life examples and case studies you can include in your texts, the better. They show that you know what you're talking about and that this knowledge was verified in real life. Plus, case studies can help you get more clients because they show your effectiveness.


Summary: Master Google E-A-T

Contrary to popular belief, content writing is multifaceted work that requires a good understanding of both Google and customer requirements. If you want to build your authority online, make sure you check all the Google E-E-A-T boxes and provide users with battle-tested and practical advice.

And if you need help with all that, I’m happy to help. Over 11 years of B2B writing experience makes a case for itself! Drop me a line, and let’s see what we can achieve together!

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